The benefit of Honest and Timely Performance Appraisals

Author: Stewart Clark / Date: July 27, 2016

Staff can be the greatest asset in your business, but for any service based business – they typically will be the greatest expense – whether they are an asset or not. Perhaps its my corporate background, my genuine desire to improve things (people and businesses), or it might simply just be my objective to see a […]

Who is your business communication written for?

Author: Stewart Clark / Date: November 30, 2015

Have you ever read a business note, perhaps an email or a letter and thought – huh, what’s that about… the tone or content of the note is as if its been written for someone else? Well perhaps it has! In business I have found that the principle of writing for a “third party” audience, is actually not that […]

Communicating your Close line for Impact and Results

Author: Stewart Clark / Date: August 16, 2015

In business, communicating your “close” line for impact is often a crucial factor in success or failure. The right timing for a marketing advance, to lodge a finance application or even enter a queue……all appear to have timing influencing the outcome. The reality is that there are a number of factors at play, however good preparation is able to guide you to the right time for optimal success.  There is […]

It’s never the Message in business – always the delivery!

Author: Stewart Clark / Date: May 26, 2014

How many times have you been given some news and reacted badly; triggering a sudden or violent reaction, not gaining an understanding or getting the full message? In finance, most bad news revolves around loans – the words that most clients don’t want to hear from their Banker include; No! Declined.  …there’s a problem…. These are of course simple words – nothing more, but […]