Tag: Culture

The characteristics of successful leadership in business

Author: Stewart Clark

Leadership is one of the many buzzwords used in business today. Yet, when you challenge someone to define what they call leadership, often there is nothing but silence. When you look around the world at some of our pronounced leaders, leadership is perhaps the last word you would use to describe them. Unfortunately, this is […]

The benefit of Honest and Timely Performance Appraisals

Author: Stewart Clark

Staff can be the greatest asset in your business, but for any service based business – they typically will be the greatest expense – whether they are an asset or not. Perhaps its my corporate background, my genuine desire to improve things (people and businesses), or it might simply just be my objective to see a […]

Critical Components of a Good Job Description

Author: Stewart Clark

Job descriptions are a valuable tool for both staff and employers and unfortunately, they tend to be absent in many businesses. For the staff member, a good job description provides clarity around the role, what the core responsibilities are, outlines the accountabilities/delegations and shows the associated performance criteria. For the employer, it provides important boundaries for the staff members to operate […]

Who is your business communication written for?

Author: Stewart Clark

Have you ever read a business note, perhaps an email or a letter and thought – huh, what’s that about…..as the tone or content of the note is as if its been written for someone else? Well perhaps it has! In business I have found that the principle of writing for a “third party” audience, is actually not that […]

Is Business Change possible?

Author: Stewart Clark

Is business change possible? – absolutely unequivocally yes…but it takes action. A great man once said, “If you always do what you’ve always done, then you will always get what you’ve always got” (Henry Ford) – so…..if you don’t like the outcome you’re getting at the moment…..then you have to change something! It’s at this point […]

Succeed with Business Succession

Author: Stewart Clark

Succession is an inevitable bridge that needs to be crossed for all businesses. For some, the decision is made in a millisecond – whereas for others, it can be an all-consuming dilemma. This article is to help those struggling with this dilemma. It is important to recognize that succession can be a very difficult and sensitive issue for the business owners to confront. Regardless […]

Business – when Good Times go BAD

Author: Stewart Clark

How much risk are you carrying in your business – do you know……and what are you doing about it? Someone once explained Operational Risk to me as the classic, ‘good times gone bad’ situation, where one or more of the things which have made the business successful, suddenly go wrong – and often….very wrong! Perhaps a clearer or simpler description of operational […]

10 Commandments of Business

Author: Stewart Clark

Many business owners are time poor and simply don’t find the time to read the more comprehensive articles. So if you are looking for a bunch of potent tips for your business – then this short article is for you.  Aptly named the 10 Commandments of Business, these are 10 activities which will add bottom line value […]

Is my Business Viable?

Author: Stewart Clark

Is my business viable? This question comes in various forms from concerned business owners – but for me, it’s not so much a case of whether the business is viable – but more of whether the product/service they are selling is viable. So the better question is really; is my product or service viable? Running a successful business is all about having a […]

It’s never the Message in business – always the delivery!

Author: Stewart Clark

How many times have you been given some news and reacted badly; triggering a sudden or violent reaction, not gaining an understanding or getting the full message? In finance, most bad news revolves around loans – the words that most clients don’t want to hear from their Banker include; No! Declined.  …there’s a problem…. These are of course simple words – nothing more, but […]