Communication

Tips, advice and solutions for business owners wanting to grow or improve their business

Web site mishaps which will cost your business money

Web site mishaps which will cost your business money

The web site of today is like the business card of 20 years ago - no serious business would be without one. It provides your name and contact number, but is also a window into the business, with your design, logo and flair. As with a business card, you can tell a lot about a business with even a quick look at their web site - but…as with business cards, not all web sites were born equal.... 

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( Posted in: Business Performance )

Business Efficiency in Small Business

Business Efficiency in Small Business
Improvement in efficiency has been an age old quest in business, as it has enabled either more to be achieved with less effort, or for the same amount of effort, but faster.
 
For many reading this article, the phone or tablet you are using provides you with a more effective use of your time......
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( Posted in: Business Performance )

Who is your business communication written for?

Who is your business communication written for?

Have you ever read a business note, perhaps an email or a letter and thought – huh, what’s that about.....as the tone or content of the note is as if its been written for someone else? Well perhaps it has!

In business I have found that the principle of writing for a “third party” audience, is actually not that uncommon. 

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( Posted in: Communication )

Communicating your Close line for Impact and Results

Communicating your Close line for Impact and Results

In business, communicating your "close" line for impact is often a crucial factor in success or failure.

The right timing for a marketing advance, to lodge a finance application or even enter a queue......all appear to have timing influencing the outcome.

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( Posted in: Communication )

Making Sound Business Decisions

Making Sound Business Decisions

In all businesses, small or large, actions are often taken in the moment – reacting to a symptom rather than making a fully informed decision based on the cause.

Symptom management is a very frequent occurrence, with the management decisions based at a superficial level to arrest what is the perceived cause - which in the bulk of cases is not the true underlying driver.

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( Posted in: Business Management )

The Cost of being Tolerant

The Cost of being Tolerant

Business owners tolerate a lot, whether it is poor performing staff, process problems, cash flow, IT and the like. In doing this, the level of stress or pressure on the owner (and in many cases - the business) rises in direct proportion.

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( Posted in: Business Performance )

It's never the Message in business - always the delivery!

It's never the Message in business - always the delivery!

How many times have you been given some news and reacted badly; triggering a sudden or violent reaction, not gaining an understanding or getting the full message?

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( Posted in: Communication )

Business Decisions - play them forward three hands

Business Decisions - play them forward three hands

Many strategies and decisions are made "in the moment" - considering only todays issues with little thought given to the flow on effects or impacts.

Consider for a moment what this could look like in a practical business context;

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( Posted in: Business Management )