What our customers say:

Stewart Clark from SCS Performance is our business coach - why?  Because he actually helps us get results.  

Since starting our business in 2003, my partner and I have used a number of avenues to build our business skills - experience, books, workshops, seminars, business owner groups and entrepreneur training.  Prior to starting with Stewart in 2015, we knew WHAT we needed to do to improve our business - just didn’t have the structures in place to actually do it.  

We improved our business revenue by 18% last financial year, and are on track to increase it by a further 21% this year.     

How are we achieving this?  Stewart’s particular talent is to identify the next actions to do to move the business along, then to actually help with the implementation and ensure they happen.  In recent months, we have developed a brochure, redesigned our website, changed our CRM and Project Management software so we have objective management data, updated our operational software, increased the range of our product offering and started presenting to business groups on topics close to our heart, such as online marketing.

Do I recommend Stewart Clark as your business coach?  Absolutely.  He is approachable, practical and honest - and he improves your business results. Don’t wait - give him a call.

IT Industry

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Risk Management Planning for your business

Risk Management Planning for your business

Risk is inherent in every business. Having a risk mitigation plan and procedures in place to mitigate risk is essential for your business success.

We work with you to identify the risks inherent to your industry and business and develop a tailored and highly practical risk management plan.

Businesses who recognise and understand their risk profile can make informed decisions and adequately plan for (and predict) incidents which could potentially cripple their business. 

Risk Management Planning for your business part 2

Developing your risk management plan

Our approach is based on sound risk management practices that we’ve fine-tuned over many years of experience working with both large corporates and small-to-medium businesses. 

Your risk mitigation plan can be simple or complex depending on your business type, size and circumstances, but will typically cover these four key areas of risk management: 

  • Personnel
  • Operational 
  • Credit 
  • Market

Benefits of risk management planning to your business

  • Improved business planning and decision making
  • Fewer unwelcome surprises and shocks 
  • Less money spent fixing problems 
  • Confident stakeholders and customers
  • More effective use of resources
  • Confidence and ability to grasp new opportunities

Many of our clients find that embedding a risk plan into their operational processes actually increases efficiencies and productivity. 

Contact us today to learn more about our risk management planning approach and services.

When businesses fail to predict and plan for risks

When businesses fail to predict and plan for risks

Examples of businesses who fail to predict and plan for risk:

  1. A profession service firm missed the renewal of a critical membership, which meant that it was no longer able to submit transactions to its key suppliers. The issue was sorted out, but in the 7 days this took it lost a number of clients. Estimated revenue lost was $130K.
     
  2. A manufacturing firm where the maintenance program for a high volume production machine was allowed to slide, with required maintenance not completed on time or by the required service staff. A subsequent breakdown was disallowed under the manufacturer’s warranty - causing both delays for its repair as well as having the cost for the repair rest with the business. The replacement part came from Germany, the specialist repair engineer from interstate and 12 days of loss of production - total cost $380K.
     
  3. A wholesaler did not run the "normal" induction program for some new employees because "they were busy". Unfortunately this meant that the new employees were not aware of the warehouse processes used by the company, resulting in a serious injury to one of the employees when they got too close to some loose stock. Direct medical costs were approx $90K, with legal action still pending for a 6 digit claim for pain & suffering and permanent injury.

A risk mitigation plan could have prevented these incidents.

Furthermore, with a strong foundation in place, business owners have the ability to focus on growth and success.

Risk Mitigation Blogs